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Softphone is a software program for making telephone calls over the Internet using a general purpose computer, rather than using dedicated hardware. A softphone is usually used with a headset connected to the sound card of the PC, or with a USB phone.
To communicate, both end-points must have the same communication protocol and at least one common audio codec.
Softphone Features
  • Protocol support SIP.
  • DND
  • Mute
  • DTMF
  • Flash
  • Hold
  • Transfer
  • Video Calling
  • Chat
  • Last Call Duration
  • Call History
  • Codec Support G711,GSM,G723,G729
Softphone Requirements
To make voice calls over Internet, you should have
  • Any modern PC with a microphone and a speaker, or with a headset, or with USBphone and Windows OS.
  • Reliable Internet connectivity like DSL, Wifi , cable or LAN. 28.8 dial-up modem.
  • Account with an Internet telephony service provider or IP PBX.